FAQs

What information is required to become a community member?
A brief member profile is the only information required to join our community. Your member profile will include basic contact information and vital data such as age and gender. It will also ask you several questions about your experiences and interests. The questions included in the member profile survey allow us to ensure that the community is not only reflective of our patients and customers but also helps us to make your community experience more relevant to you.

How long will I have to complete each survey?
You will typically have anywhere from 72 hours to two weeks to complete each survey.

How many surveys do I have to complete?
We encourage you to participate in as many studies as you are invited to. The more you more participate, the more your voice will be heard.

Will I be able to select the types of surveys in which I participate?
Yes. We will use the information that you provide to us in the member profile survey to send you invitations to surveys that fit your outlined preferences.


How long will I remain on the community?

You may remain on the community as long as you choose to participate. Members may remove themselves from Health Huddle at any time by clicking the unsubscribe button found at the bottom of the emails that you receive from us. Alternatively you can unsubscribe by logging in at BayCareHealthHuddle.org and selecting Update User Info, on the bottom of the User Profile Information page you will find an Unsubscribe button.

Will my profile information be sold to other companies?
The information collected by BayCare will not be sold or distributed to any company. All information is strictly confidential and privacy is guaranteed. Your name will never be sold, exchanged, or distributed to any other party without your express acknowledgement. See our Privacy Policy for complete details.

What if I forget my password?
If you cannot remember your password, simply click on the “Forgot password” button on the community login page at BayCareHealthHuddle.org to have it e-mailed to yourself. If you continue to experience problems you can click on the Technical Support link in the bottom left corner of the page.

How do I complete a survey?
You will be e-mailed a unique URL address for each survey. Simply click on the URL included in the email or alternatively cut and paste the address into a web browser of your choice and complete the survey form online. Survey length is closely controlled to minimize the use of your time.

How can I be sure you got my responses?
If you would like to ensure that your responses have been received, you can click on the survey link when you are done. A message stating that you have already completed the survey will appear.